Shipping & Delivery

How will my order be shipped and how much will it cost me?

All orders will ship via Canada Post. We ship from Montreal Quebec.

For orders shipped within Canada you have the following 2 options;

a. Standard delivery- Standard delivery is FREE within Canada. Service takes approximately 1-7 business days depending on your location.

b. Express delivery-Additional costs apply based on your delivery location. Rates are determined by Canada Post. Service takes approximately 1-2 business days depending on your location.

For orders shipped to the US, you have the following 2 options; *

a. Standard delivery- Standard delivery is FREE to the US. Service takes approximately 2-7 business days depending on your location.

b. Express delivery-Additional costs apply based on your delivery location. Rates are determined by Canada Post. Service takes approximately 1-3 business days depending on your location.

* Exclusions: Alaska, Puerto Rico and Hawaii.

For orders shipped to International locations;

All International shipments will ship via Canada Post. Additional costs apply based on your delivery location. Rates are determined by Canada Post. The package will normally be delivered within 1-5 business days depending on your location.

Do you charge sale taxes?

For orders shipped within Canada, sales taxes apply, but vary depending on the "ship to" address (province/territory). For orders shipped to the US and international locations, no sales tax is charged however international duty rates may apply.

Can I place an order if I live outside North America?

Yes. If you are an international customer you can purchase through our website however all transactions will be charged in US dollars. International duty rates may apply.

How can I track my order?

A shipping confirmation will be sent to your email once your package has been processed. This e-mail confirmation will contain the tracking number. You may track the status of your order at any time by visiting the Canada Post website at http://www.canadapost.ca, or by clicking on the tracking number link in your confirmation email.