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Trade in Program

*Available exclusively in Canada at this time.

Our effort to close the loop.

At La Canadienne, we have always placed a great emphasis on crafting high-quality, durable footwear. And now we've introduced our trade-in program, to take our commitment to sustainability to the next level.

As part of our commitment to sustainability and responsible fashion practices, we are encouraging our customers to recycle their old footwear. We will restore the footwear received and donate them to charity. By doing so, we are ensuring that these pairs are given a second life and can continue to provide value to someone in need. This is just one of the ways in which we aim to create a circular economy and minimize textile waste.

As an added incentive, customers who participate in the program will receive $75 off their next order, making it an even more attractive option for those who are looking to make a sustainable choice.

Terms & Conditions

Making a Positive Impact

La Canadienne is proud to donate the gently used footwear that are received through our trade-in program to local charities. By donating your footwear to our trade-in program, you are not only helping to reduce the amount of textile waste in landfills but also making a positive impact in the lives of those in need.

As part of our program, we take pride in supporting charitable organizations that are dedicated to helping the less fortunate members of our community. These charities work hard to provide essential items like clothing and footwear.

Please consider donating boots or shoes that are in good condition, without any damage or signs of wear and tear. Note that if you send us trade-in items that are broken, dirty, or otherwise ineligible, we cannot return them. Our team carefully inspects and restores each pair to ensure they are in good condition before selecting which charity to donate them to.

Thank you for joining us in our mission to create a more sustainable and compassionate world.

How it works

We offer you two options to trade-in your footwear:

In-store:

1. Take your boots or shoes to any of our La Canadienne stores in Canada.

2. Our staff will review your item right away and give you the coupon for $75 so you can take advantage of your discount in-store.

By mail:

1. Fill out the below form to start the process.

2. Our team will review your information and request images.

3. Upon approval we will send you a return authorization number for you to include in your package.

3. Shipping costs for returning the items are at the customer's discretion. We recommend selecting a service that offers a tracking number.

4. When we receive your item, we'll send you a coupon worth $75 off your next online purchase.

Start your request here